Reference

Privacy Policy for Your Account

Your account data helps us verify access, secure wallet actions and keep the lobby working on mobile and web.

DANA data checksOVO wallet contextGoPay account flowQRIS payment records
pemburujitu Privacy Policy for Your Account
CONTACT ROUTES

Get Privacy Help Fast

Questions about your data should reach the team that can act on them. Use the channel tied to your account so we can match your request without asking for extra details.

Live chat Use live chat from the account menu between 09:00 and 23:00 WIB for privacy questions about login records, wallet checks or device sessions. We verify your account before discussing any personal data.
Email request Email privacy requests from the address on your account when you need a written record. Include your username, the data concern and whether it relates to DANA, OVO, GoPay, QRIS or account access.
Account settings Open Profile, then Security, to update your password, check active sessions and remove a device you no longer use. This path helps you reduce exposed account data before contacting us.
ACCOUNT SAFETY

How We Handle Privacy Requests

Privacy work is part of daily account operations, not a separate promise on a hidden page.

Data collection

We collect account details, login signals, payment references and service messages when you use the site. These records help us confirm your identity, protect wallet activity and maintain access to Baccarat, Super Bingo and other rooms.

Cookie use

Cookies help keep your session active, remember language and spot unusual sign-in patterns. You can clear browser cookies, but you may need to log in again and repeat account checks after clearing them.

Payment records

For DANA, OVO, GoPay and QRIS, we store transaction status, amount, time and account match. We use this to trace deposits, verify withdrawals and answer payment questions without seeing your private wallet PIN.

Device security

We record device type, browser, IP range and session time so we can flag access that does not match your usual pattern. You can remove old sessions from Profile, then Security.

Retention limits

We keep records while they are needed for account service, payment tracing, dispute handling or legal obligations. When a record is no longer required, we restrict access to it or remove it from active systems.

Correction requests

If your name, phone number or email address is wrong, contact us from the registered channel. We may ask for a recent payment rail or login detail before updating the account record.

Privacy Answers Before You Join

Use these answers to decide what you are comfortable sharing before you open an account or return to the lobby. Each answer focuses on the Privacy Policy itself: what we collect, how we use it, how long we keep it and how you can ask us to change it.

We ask for account details needed to identify you, contact you and protect wallet activity. This may include your name, phone number, email address, password record, device signal and payment rail used for verification.

No. We record payment status, timestamp, reference and account match, but we do not ask for wallet PINs, banking passwords or private OTP codes. Keep those details outside chat and account messages.

Game activity helps us maintain account records, settle session questions and check unusual access patterns. We use category, time and session details, not private wallet credentials, when reviewing activity connected to your account.

Yes. Contact live chat or email from your registered channel and tell us which detail is wrong. We may confirm your recent login device or payment rail before changing phone, email or profile data.

We keep account, payment and support records while they are needed for service, security, dispute handling or legal duties. After that, we restrict access or remove them from active systems where permitted.

Yes. Open Profile, then Security, and remove any session or device you no longer use. If you cannot access the account, contact live chat from 09:00 to 23:00 WIB.

Only trained team roles that need the data for account service, payment checks, security work or privacy requests can access it. We limit access by role and keep request handling tied to your account record.